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Tips on Clarifying Responsibilities and Process

When trying to make decisions in a group, consider how the following tips might help to ensure that everyone feels involved and heard while moving things along more efficiently.

At the end of a group decision-making process, each member of the group should be able to say:

  • The issues I care most about have been discussed
  • I believe the group has heard my interests, and worked to address them
  • I can support the group's decision as the best possible one at this time (even if it is not my first choice)
  1. Jointly create a statement that frames the problem in such a way that it's solution can meet everyone's interests (e.g., How can we..., while also ....?). Consider posting this "problem statement" where everyone can see it during the discussion.
  2. Limit actual decision-making to the smallest, most manageable, and most appropriate group possible. Consider first discussing with the group:
    • Who must be a final decision maker
    • Who should act as an advisor and be consulted throughout the process
    • Who should remain informed by periodically reviewing drafts and providing comment
  3. Always try to determine how decisions will be made before jumping in to the substance of the issue (e.g., simple majority, supra majority, consensus, etc.).

To make this a well-informed decision, it might be helpful to provide some clarification on what "consensus" is and is not and some of the issues inherent in voting.

Thoughts on Consensus

  • Consensus is an agreement among all the members of a group, rather than just some.
  • A consensus-building process requires good faith effort to meet the interests of all stakeholders
  • Participants should have:
    • The right to expect no one will ask them to undermine their own interests.
    • A responsibility to propose solutions that meet others' interests as well as their own.
  • Consensus means everyone can live with an agreement and no one dissents .
  • Consensus does not mean unanimous support.
  • Contrary to popular belief, consensus processes do not have to take forever, lead to gridlock, or lead to the lowest common denominator solutions.

Some problems with voting:

  • Majority has significantly less incentive to address the interests of stakeholders in the minority.
  • Outcome is often zero sum (win-lose).
  • Solutions may be less wise and less durable.
  • Decisions might not be able to be carried out if someone in the minority can block implementation.

Stages of the Collaborative Process

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